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Design & Development of a CDN Selling Application with IBM Integration

Telecommunications & Network Infrastructure Industry

The client, an IBM technology partner, specializes in delivering high-performance Content Delivery Network (CDN) services to global businesses in sectors like media, SaaS, retail, and enterprise IT. The objective was to develop a SaaS-based self-service portal to sell, configure, and manage CDN services, while integrating deeply with IBM’s cloud and CDN infrastructure.

Objective

The objective of this case study is to highlight the development of a SaaS-based CDN selling platform integrated with IBM Cloud CDN infrastructure. The platform was designed to allow global businesses to configure, deploy, and manage custom CDN plans with real-time monitoring, automated billing, and IBM-certified performance. With deep IBM API integration for provisioning, metering, and analytics, the application enabled seamless customer onboarding, enterprise-grade security, and significant reduction in setup time. The goal was to empower users with a self-service portal that merges speed, transparency, and scalability.

User Experience

Challenges

Platform Features

  • Customer Portal

    • IBM Cloud CDN-based Plan Configuration: Choose edge locations, data limits, caching rules, SSL options, WAF, etc.
    • Usage Dashboard: Real-time graphs from IBM metrics – bandwidth, requests, origin pulls
    • Billing Integration: Auto-calculated bills with IBM usage data, invoices, overage charges
    • Support Options: IBM documentation, in-app ticketing, and direct escalation to IBM if needed
    • Domain & Origin Setup Wizard: Seamless onboarding for new domains using IBM’s provisioning endpoints

    Admin Dashboard

    • Configure and price plans linked to IBM Cloud services
    • Monitor active deployments and real-time IBM resource consumption
    • View logs, alerts, and service health from IBM LogDNA and Sysdig integrations
    • Generate detailed partner-level billing and usage reports

Technology Stack

asp net development services logo

Conclusion

By tightly integrating with IBM Cloud CDN and related services, we created a future-ready CDN SaaS platform that simplifies complex infrastructure for end users. This case exemplifies how cloud partnerships (like IBM’s) combined with product innovation can unlock new revenue channels and customer experiences.

Result

  • Enabled 100% self-service onboarding for CDN customers using IBM’s cloud
  • Reduced deployment time from 3 days to 10 minutes for new clients
  • Helped onboard over 1,500 clients to IBM Cloud CDN via the new portal
  • Delivered 99.99% uptime and accurate usage-based billing integrated with IBM services 
  • Increased conversion rates by 3.5x due to instant plan comparison, region selection, and IBM trust factor

Testimonials

  • “With IBM’s CDN infrastructure and a powerful portal built by the team, we now offer the best of performance and automation. Our customers can launch a global CDN presence in minutes.”
    CTO, [Client Name], IBM Partner

Bertin Abassi, Port Operations Head

Plateforme Industrielle Adetikope (PIA)

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Case studies

Welcome to our Case Studies Page, you can explore a range of successful projects delivered by Precisio Technologies. We take pride in showcasing our expertise in web and mobile app development, IoT integrated applications with a strong focus on user experience. Each case study highlights our commitment to delivering innovative solutions that drive business growth and provide exceptional customer reviews.

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